How to use Zimmam

Create your account

Open the app and switch to the Sign Up tab. Enter your email and a password of at least six characters. A confirmation email arrives within a minute — click the link inside it before your first sign-in.

Sign in

Back on the Sign In tab, enter the same email and password. Forgot it? Use “Forgot password?” and a reset link is emailed to you. You can switch the interface between English and Arabic from the selector at the bottom of the card — and at any time later from the sidebar.

Read the dashboard

The dashboard is your daily view: occupancy and collection figures at the top, a map of every located building, status charts, an occupancy timeline, and an “Attention needed” panel that surfaces overdue payments, expiring leases and upcoming legal dates.

Open Buildings

Pick Buildings from the sidebar. The list shows every building with its owner, unit count, occupancy and rent roll. The Grid / List / Map switch above the table changes how you see them — Map plots every building you have given a location.

Add a building

Click “+ Add Building”. Give it a name, choose the city and district, and set the type. Drop a pin on the map — that is what puts it on the dashboard map. Assign an owner if you manage on someone else’s behalf, and attach the title deed or any document in the Files tab.

The building profile

Click a building’s name to open its profile: photos, location, all of its units, active leases, and the money collected and outstanding against it — updated the moment anything changes anywhere else in the app.

Browse your units

The Units page lists every unit across all your buildings, with its status, size and rent. Filter by building or status to narrow it down.

Add a unit

Click “+ Add Unit”, choose its building, and give it a number, a type, a size in m², and the number of bedrooms and bathrooms. Leave the status on Vacant — it turns to Occupied by itself once an active lease covers it.

Unit profile and photos

The unit profile carries its full lease and payment history, plus up to three photos. Those photos feed the marketing proposal, so they are worth adding. From here you can also create a proposal for the unit in one click.

The owners list

Owners are account-wide — one owner can hold buildings anywhere in your portfolio. The list shows each owner’s contact details and how many buildings they hold.

Add an owner

Click “+ Add Owner” and record the name, contact details and ID or CR number. Attach the ownership documents in the Files tab — they stay linked to the owner, not to a single building.

Owner profile and statement

Open an owner’s profile to see every building they hold and the money collected and outstanding across them. Reports can turn the same figures into a printable owner statement.

The tenants list

The Tenants page lists everyone, with the unit they currently occupy and whether they are active. Search by name and filter by status.

Add a tenant

Click “+ Add Tenant” and fill in the name, phone, email and ID number. Attach the ID copy and the signed contract in the Files tab so they are never lost in a chat thread.

Tenant profile

The profile gathers everything about that tenant in one place: every lease they have held, every payment they have made or owe, and their documents.

The leases tab

Leases live on the Tenants page, under the Leases tab. Every lease carries a permanent number such as L-0007, assigned by the server and never reused. Filter by status or building.

Create a lease

Click “+ Add Lease”. Pick the tenant and the unit, then set the rent type — daily, weekly, monthly, quarterly, semi-annual or yearly. For monthly and longer the end date is calculated for you. “Payments” splits the rent into 1–4 instalments; it never changes the total or the term. Dates that overlap an existing lease on the same unit are blocked before you can save.

See what is due

The page opens on totals — collected, outstanding and overdue — above the full list. Each row says what it is for: “Rent 1st payment (1/2) for period from Jan 1 to Jun 30”, written in whichever language you are using.

Record a payment

Open a row, set its status to Paid, enter the date it was received and the method, and save. You can also add a payment that is not part of a schedule — a deposit, a brokerage fee or a refund — with “+ Add Payment”.

The maintenance board

Every request shows its building and unit, priority, status and cost. Filter to see only what is still open.

Log a request

Click “+ Add Request”, pick the building then the unit, describe the problem, set a priority and — once you know it — the cost. Move it through Open, In Progress and Completed as the work happens.

The case list

Cases are grouped by status — open, in progress, closed — and each shows its tenant, type and claim amount. Upcoming dates also appear on the dashboard and as a badge on the Legal menu item.

Open a case

Choose the tenant — that field is required — and optionally link the lease, which fills in the building and unit for you. Record the court name and case number, the claim amount, and whether the tenant is still in the premises. Add each hearing under Important dates; every one has a Download .ics button that drops it into your own calendar.

Your saved reports

Everything you have generated stays in the list with the date it was made. Open one to view it, print it, share it, or delete it.

Generate one

Pick the kind — financial, occupancy, leases, or a statement for a single tenant or owner — set the filters, and generate. Share sends a text summary by email or WhatsApp; Print opens the browser dialog, which is also how you save it as a PDF.

Your proposals

Every proposal you build is saved here and stays readable even if the unit is later edited or removed — its content is copied into the proposal at the moment you create it.

Build a proposal

Start from “New proposal” and pick a unit — or use “Create a Proposal” straight from the unit’s profile. Zimmam prefills the facts; you edit the wording, tick which of the building and unit photos to include, then print or share it.

The team page

Only the account owner sees this page. It shows every member, the seats you have used out of your plan’s allowance, and an activity log of who created, changed or deleted what.

Invite and scope a member

Enter their email and choose what they can reach: which pages, which buildings or units, and whether they can edit or only read. You can also let them see the rest of the account read-only. They receive an email invitation, set their own password, and land straight in your account.

My account

Reached from the sidebar footer. Edit your name and contact details, your company’s CR and VAT numbers and bank details — these are what print on receipts — and upload a profile picture. The company logo you add here appears in the top bar and on every printed receipt and proposal.

Change your plan

The subscription card shows your current plan and its limits. “Upgrade plan” lists what is available; choosing one sends us a request and we move you across — there is no card to enter yet. If somebody referred you, enter their code on this page.

Import and export

Owners, buildings, units and tenants each have an Import / Export button. Export first to get a file with the right columns, fill it in, and import it back as .xlsx or .csv. Column headers are always English, so the same file works in either language.